Supported Living & Outreach Support
At EMA Social Care, we believe that independence begins with belonging. That’s why our supported living services offer more than just accommodation, they offer a home.
Registered with The Care Quality Commission (CQC) in 2022, our four supported living homes currently welcome 15 individuals who are being supported with independent living. Each person has their own address, their own space and the tailored support they need to thrive. In 2024, we expanded our services into outreach support, extending the same high standards of care and promotion of independence to individuals living in the wider community. Through a consistent model of support and the use of technology, we’ve been able to reach and empower even more people.
Our goal is simple, to help individuals blossom. Whether its developing emotional resilience, navigating shared living or preparing for greater independence. EMA provides the right support, at the right time.
Why choose EMA?
Safe, familiar & empowering
Our supported living homes across Dorchester are staffed by a small, close-knit staff team, who know everyone personally. With low staff turnover, we offer consistency, trust and genuine relationships that help individuals feel safe and valued.
What sets us apart is how we balance safety with independence. We don’t just step in, we step back when it’s right to do so, encouraging individuals to take positive risks, make their own choices, and grow in confidence. It’s about building trust, gaining resilience, and knowing someone is there when you need that reassurance.
24/7 Support, when it’s needed most
At EMA, support doesn’t stop when the sun goes down. Our dedicated teams are available around the clock, with flexible arrangements tailored to each home and every individual. Whether it’s overnight sleep-in staff ready to respond in person, or virtual support enabled through smart technology, we’re always just a moment away.
Vacancy Available - Charminster, near Dorchester
Real life skills for real independence
From cooking and cleaning, to budgeting and building relationships, individuals are supported to manage all aspects of household life. One step at a time, at a pace that suits them.
- Cooking
- Cleaning
- Budget Management
- Travel
- Safe use of technology
- Managing relationships
- Accessing the community
What our CQC Report says about us.
“People told us, and showed us, they felt safe.”
“Staff focused on people’s strengths and interests. People had fulfilling and meaningful everyday lives.”
“People were supported to have maximum choice and control of their lives, in the least restrictive way possible.”
These aren’t just words, they’re the lived experiences of those who call EMA home.
Smart living
Our supported living locations have smart speaker systems in place which allow for easy and direct communication and support between on-site staff, off-site staff, and our service users.
The Team
EMA’s supported living and respite services are led by a dedicated team with experience across various areas of Adult Social Care, providing a person centred and balanced approach to support.
Kirstie Telfer – Registered Manager
“I joined EMA Social Care in 2021, and have grown professionally alongside the service. In the last few years, I have been enabled and supported to increase my skills and knowledge through training and the support of my colleagues, into my current role as Registered Manager. At EMA, we are dedicated to creating a supportive and empowering environment where people can thrive, and I am proud to help ensure those values are upheld. My role involves overseeing the delivery of high-quality, person-centred care, ensuring each individual’s needs and aspirations are met with dignity and respect. I hold strong relationships with both staff and residents, I aim to promote independence, build life skills, and support individuals in achieving their goals. Together with the team, I am committed to enabling positive outcomes and making a meaningful difference in the lives of those we support.”
Ethan Lister-Smith – Field Care Supervisor
“As someone who works both on the floor providing support, and in the office, I’m proud to be a key link between the individuals we support and our management team. This dual role allows me to stay closely connected to the day to day care, whilst also contributing to the bigger picture and vision of EMA. I help ensure our services remain consistent, compassionate and person-centred by supporting our care teams and maintaining open, positive communication across all levels. By being present in both spaces, I’m able to lead by example, monitor quality, build trust and make sure every individual feels heard, valued and supported in achieving their goals.”
Enquiries for this service should be directed to asc@employmyability.org.uk
